INTERVIEWS WERE MADE WITH MOTEL & HOTEL MAIDS AND INNKEEPERS

Donna, Salem Inn, Salem, Illinois                                                                                                    "The work gets really tough." Very seldom gets a tip. "Sure would be nice to be thanked with a tip."

Executive Housekeeper, Country Inn, Dalton, Georgia                                                                Less than 10% tipped the maids even during the holidays.  The housekeeping industry is the least appreciated of all service jobs.

Mary, Topay Motel/Hotel, Flagler Beach, Florida                                                                       About 15% left tips. Now a desk clerk. She had been a maid for years and always wondered why people didn't leave tips.

Lucinda, Hilton Hotel, Northbrook, Illinois                                                                                      She said her best days are when 2 out of 10 leave tips. One exception is when Japanese people use the hotel. "They leave something daily."

The Inn at Mayo Clinic, Jacksonville, Florida                                                                 Approximately 20% leave tips. The innkeeper explained that tipping maids has never been a part of the culture for travelers here in the United States in comparison to other countries.

Anita, Comfort Inn and Suites, Walterboro, South Carolina                                                   Anita states that she works hard, never has any complaints and can't understand why her work is not appreciated.

Manager, Best Western Hotel, Johnson City, Tennessee                                                             "You have to get the traveling public to remember that maids are responsible for all of the personal belongings in the room. Then many more would tip."

Liz, Fairfield Inn, Tifton, Georgia                                                                                                             "I do about 16 rooms a day and am lucky if 3 leave anything."

Paula, Holiday Inn, Harlen, Kentucky                                                                                         "People just don't seem to remember the work we do for them. If only they would leave just a little."

Betty, Best Western at O'Hare, Rosemont, Illinois                                                                         "You would think that the care we give would be rewarded, but not many leave anything for us."